Shipping Policy

Shipping Policy

Thank you for shopping with us! We carefully prepare each order so your Gift box or Canvas Kit arrives safely and ready to enjoy.

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Processing Times

Orders are typically processed within 2–5 business days before they are shipped.

Custom, personalized, or made-to-order items may require additional processing time. If additional time is needed, we will communicate that with you.

Please note that processing time is separate from shipping time.

Shipping Times

Once your order has shipped, estimated delivery times will depend on the shipping method selected at checkout.

Estimated shipping times are provided by the carrier and are not guaranteed. Delays may occur due to weather, holidays, carrier issues, or circumstances outside of our control.

Shipping Rates

Shipping costs are calculated at checkout based on the items in your order, destination, and available shipping options.

Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order ships, you will receive a shipping confirmation with tracking information when available.

Please allow up to 48 hours for tracking information to update after your shipping confirmation is sent.

Incorrect or Incomplete Addresses

Please carefully review your shipping address before completing your purchase.

We are not responsible for delays, lost packages, or additional shipping charges caused by an incorrect or incomplete address provided at checkout.

If a package is returned to us because of an incorrect or undeliverable address, the customer may be responsible for the cost of reshipping the order.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, we are not responsible for packages that are lost or stolen after delivery.

If your package is marked as delivered but you cannot locate it,

please first check with household members, neighbors, and your delivery location. You may also contact the shipping carrier to report the issue.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide photos of the damaged packaging and the items inside the package so we can determine the best way to resolve the issue.

Separate Orders

If you place multiple orders separately, they may ship separately and may have separate shipping charges.

International Shipping

At this time, we ship to [United States only / countries listed at checkout].

Customers are responsible for any customs fees, duties, taxes, or other charges that may apply to international shipments.

Questions About Your Order

If you have questions about your shipment, please contact us at seekgodsrighteousness@yahoo.com with your order number and we will be happy to assist you.

Shipping address specifics

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Address Requirements 

The following shipping address requirements are applicable to all destinations:

• The shipping address must be exclusively in Latin characters.

• The limit for Address Line 1 is 35 characters, and for Address Line 2, it is 30 characters.

• We do not provide address validation services. Therefore, it is the customer’s responsibility to provide an accurate shipping address.

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PO box delivery

• Delivery to a PO box is advised only for destinations in the United States. For other countries, delivery to a PO box is not advisable and is at the customer’s own risk.

• PO boxes come in various sizes, so it’s the customer’s responsibility to ensure that the ordered product will fit in their PO box. The largest available box measures 12" x 22.5", so products exceeding these dimensions cannot be shipped to a PO box.

• PO box addresses are not supported by Express Delivery for both orders imported from sales channels and manual orders. If a customer submits an order with Express Delivery and enters a PO box address, it will be imported as a standard order in Printify.

• The correct address formatting guidelines should be followed when a shipment is directed to a PO box:

  • First name: John (matching the name on the box)

  • Last name: Smith (matching the name on the box)

  • Address 1: PO Box 1776

  • Zip code: 28034

  • City: Dallas

  • Country: United States

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Parcel locker or Pack station

1. The order recipient needs to activate their Deutsche Post/DHL account for both options (Packstation and Paketfiliale/Paketshop). Failure to do so may lead to the shipment being returned.

2. Once activated, they will receive a postal number, which must be included in the “Address 1” field together with the Packstation number. Failing to comply with this requirement will result in the number not being recognized, leading to the return of the order. The correct address format for a delivery to a Packstation or Paketfiliale/Paketshop is as follows:

   • First name: John

   • Last name: Smith

   • Address 1: Packstation 104, 1234567890 (postal number)

   • Zip code: 46282 

   • City: Dorsten

   • Country: Germany

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Note:(Germany) There are specific shipping requirements for orders delivered to home addresses in Germany as well as those sent to parcel lockers (Pack stations) or collection points (Paketfiliale or Paketshop). It’s crucial for you or your customers to adhere to the guidelines below to ensure a successful delivery.

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Shipping to Mexico

Effective January 1, 2025, shipping labels for orders to Mexico must include the following details:

• Recipient’s full name

• Recipient’s tax ID or national ID number

• Recipient’s email address

• Recipient’s phone number

The recipient must provide a tax ID number, RFC (Registro Federal de Contribuyentes), or CURP (Clave Única de Registro de Población). Non-residents may use a tax ID, such as an SSN (Social Security Number), tax identification number, or passport number.

Note: Failure to provide this information may lead to delays in customs clearance, additional screening by Mexican customs, shipment destruction, or return to the sender.

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Shipping to South Korea

If shipping to South Korea, it’s required to include the Personal Customs Clearance Code (PCCC) in the shipping address:

• Ensure the PCCC is added to the “Address 2” line, if possible.

• If it’s not possible to add the PCCC due to a character limit or any other reason, please contact the local carrier or customs office for further assistance.

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Shipping to Venezuela

When shipping to Venezuela, it is required to include the RIF (Registro de Identificación Fiscal) number in the shipping address. The Venezuelan customs authority, SENIAT (Servicio Nacional Integrado de Administración Aduanera y Tributaria), enforces this requirement. The RIF number should be entered in the “Address 2” line on Printify.

In addition to the RIF number, the following details must be included on the shipping label:

• Recipient’s full name

• Complete address, including building name, street name or number, floor and apartment number, city or town, district, municipality, state, and postcode

• Recipient’s landline or mobile phone number

• Recipient’s email address

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Thank you for supporting our small business!

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